Furniture cannot be shipped directly to a residence.
We only use companies who are insured and have all the necessary equipment and manpower for receiving, warehousing, delivery, and installation. All designers use these types of services, that is unless they have some kind of a dock at their own business locations.
When a client's piece of furniture comes in, it is uncrated, inspected for damages, I am notified of its arrival with a picture and a report, and we then store the client's item until the rest of their furnishings come in.
The cost of this receiving and storage service is included in your invoice on your cost of product. We typically estimate freight/shipping charges based on our experience with our vendors and it is included in your invoice for the product(s).
Delivery and installation is a separate item and is billed after installation. That cost depends on the types of items delivered, how many there are, the location of the project (because of drive time), an upstairs or complex installation, etc.
Acronyms can be exhausting but every industry has its fair share of abbreviations, slang, acronyms and other “insider lingo.” Below are some basic definitions of terms you will likely hear during your career as an interior designer.
FF&E
FF&E stands for furniture, fixtures and equipment. FF&E is a general term used in accounting, construction and interior design to describe practical or decorative items that do not relate to the structural integrity or permanent elements of a building or home. Common examples of FF&E in both residential and commercial applications are couches, chairs, tables, cubicles, bookcases, etc. Practically, FF&E can refer to furniture procurement or almost anything else that isn’t fixed to or won’t affect a building’s core structural aspects like windows, walls, ceilings and floors.
OS&E
Though it’s similar to FF&E, OS&E stands for something a little different: operating supplies and equipment. OS&E refers to items that are necessary for the general maintenance and operation of a building, including cleaning supplies, linens, uniforms and handheld or other equipment that is not part of a building’s structure. OS&E is more commonly used in the commercial interior design industry for hotels, resorts, restaurants, and other similar properties.
Purchase Order
This is a term you will hear frequently when sourcing products for clients. A purchase order is a commercial document that serves as a formal indication of an intent to purchase and a detailed record containing product descriptions, quantities, prices, the total cost of the order and information of the person and business responsible for payment.
Supplier & Vendor
Vendor generally refers to a business in any industry that supplies a good or service required for the completion of a project. Supplier is a term more specifically used to describe businesses that manufacture or distribute raw materials or finished goods.
Lead Times
The amount of time between when an item is ordered and when it can be manufactured or sourced and delivered is commonly referred to as “lead time.” Lead times will determine when items will be received on-site and will significantly affect your total project timeline, meaning you will want to ask vendors for anticipated lead times when placing an order.
Read also – Everything About Interior Design
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