Shop Custom Channel Letters - Crazy Neon

03, Mar. 2026

 

Shop Custom Channel Letters - Crazy Neon

Channel letters are a popular and highly effective signage solution for businesses looking to stand out. These three-dimensional signs are customizable and built to last, making them ideal for storefronts, offices, and retail spaces. Constructed from durable materials like aluminum and acrylic, channel letters come in various styles to suit your branding needs.

For more information, please visit our website.

The most common types include face-lit channel letters, where LEDs illuminate the front for a bright and bold look, and halo-lit letters, which create a soft glow around the edges for a sophisticated effect. For businesses seeking maximum visibility, combination-lit channel letters offer illumination through both the face and the back, blending vibrancy and elegance.

Channel letters are designed for high visibility, making them perfect for daytime and nighttime use. Their versatility extends to mounting options, with choices like raceway mounting for simplified installation or direct mounting for a seamless finish.

With energy-efficient LED lighting, channel letters not only enhance your brand’s visibility but also reduce long-term operational costs. Whether you’re a small business or a large corporation, channel letters can be tailored to match your logo, font, and colors, ensuring a cohesive brand identity.

Invest in channel letters to create impactful, professional signage that attracts customers and elevates your business presence.

Warranty Timelines

(Updated for purchases made on or after 6th July )

CRAZY NEON® offers the following warranty coverage across product categories:

LED Neon Signs: 

Static Neon Signs: 3-Year Warranty

  • Coverage includes: Sign and power supply
  • Suitable for both indoor and outdoor use

Dynamic Neon Signs (RGB/RGBFlow): 2-Year warranty

  • Coverage includes: RGB/RGBFlow sign and power supply
  • Suitable for both indoor and outdoor use

Accessories: 2-Year Warranty

  • Coverage includes: Dimmers and controllers

Please Note:

  • Warranty timelines are only applicable provided that proper usage and protection guidelines are followed.
  • Warranty is valid from the date of purchase or invoice payment.
  • All electrical components, including power supplies, must be placed under a shed or protective cover. Improper protection may result in malfunction and void the warranty.
  • We strongly recommend careful installation and protective setup to ensure long-lasting performance and full warranty coverage.


Channel Letter & Lightbox Signs: 4-Year Warranty

Full sign coverage, including structure and illumination

Metal Signs: 3-Year Warranty
Coverage includes: Manufacturing defects related to paint or texture
Suitable for both indoor and outdoor use

Acrylic Signs: 2-Year Warranty
These signs are for indoor use only.

Ultra-Thin Lightbox Signs: 2-Year Warranty
These signs are for indoor use only.

Important Warranty Conditions

Installation and Protection Requirements:

  • All electrical components, including power supplies, must be placed under a shed or protective cover
  • Improper protection may result in malfunction and void the warranty
  • We strongly recommend careful installation and protective setup to ensure long-lasting performance and full warranty coverage

Hard-Wired and Installed Signs

CRAZY NEON® bears no responsibility for costs incurred for installing and/or uninstalling your sign.

Important Limitations:

  • If you have installed and/or hard-wired your product/sign, CRAZY NEON® takes no responsibility for any costs incurred due to uninstalling and/or reinstalling your sign or product
  • If your sign has been wired and/or modified by an electrician, we reserve the right at our sole discretion to decide if the fault is covered under our warranty period

Replacement and Resolution Process

CRAZY NEON® assures its customers that all products we offer are free from any manufacturing defect. In the rare event of a manufacturing defect, we provide hassle-free assistance to all customers.

What We Offer:

  • Returns or replacements for faulty products only
  • We will make every effort to resolve the issue and may fix or replace the faulty product after careful inspection of the delivered products
  • The final resolution for faulty products, including refunds for the cost of the product and/or shipping, is decided on a case-by-case basis depending on the source of the fault and is at the sole discretion of CRAZY NEON®

To Start a Replacement, Return, or Refund Request:
Contact us at  with detailed information about the issue.

Reporting Faulty Products

Documentation Required:

To help us diagnose and resolve your issue efficiently, please provide:

  • A short video of your sign showing the fault
  • Clear photos of the sign and affected areas
  • Any relevant details about the issue

Note: We may require both video and photo(s) for quality and precise analysis. If you are not able to provide both video and photo(s) of the complication, our ability to resolve your issue will be limited.

Resolution Process:

  • Once we have received all required information, we will review your case
  • We may provide you with a set of instructions to remotely fix the issue based on the given case
  • If we are unable to resolve the issue remotely, we will issue a replacement at no cost


Refund Policy:
In exceptional cases where any resolution proves to be ineffectual or we are unable to process a replacement, we may issue a refund at the sole discretion of CRAZY NEON®. The refund value will always be less than or equal to the sold price of the product, excluding shipping charges.

Important Notes:

  • Please do not dispose of or throw away any items you're writing about. We may schedule to collect the product for a better and more in-depth understanding of the issue
  • Please do not throw away working components in case of a faulty product, we will only provide a replacement for the faulty part


Product Characteristics and Acceptable Variations

Neon Signs: Handcrafted Nature
Due to the handmade nature of our products, slight variations in shape, color, font, or size may occur. These variations are normal and not considered defects.

Size and Design Variations:

  • The size of the sign includes the acrylic base and may vary by 1-3 inches
  • The exact design/font may not be perfectly replicated as the mockup shared is a computer-generated image, whereas the sign is hand-crafted
  • Hard glue is used for fixing LEDs; some glue marks are normal


Marginal Discolorations:
Some differences in color might occur as a result of computer screen or printer calibration
Direct exposure to sunlight/UV rays for a longer duration may cause color variations

Operational Characteristics:

  • Our signage systems may generate some noise or sound during operation
  • This can result from the functioning of LED lights, dimmer circuits, adapters, or power supplies, all of which operate at specific frequencies
  • Some units may incorporate ventilation fans to dissipate heat, particularly in larger signs with more LEDs
  • Slight heating, primarily from the power supply, may occur during operation

Performance Optimization:
To maximize performance and longevity, position the power supply in a properly ventilated area

UV Printed Signs and Illuminated Signs

Color Accuracy:

  • Our printers are calibrated to ensure precise color reproduction
  • Products within our UV print neon signs and illuminated signs line are printed in CMYK
  • We commit to replicating the colors in your design
  • Occasional variations in color may occur, which are not considered production errors
  • Differences may exist between the product's on-screen representation and the printed outcome

Special Color Matching:
If precise color matching is crucial, we encourage customers to provide special instructions

Illuminated Sign Color Variations:

  • For illuminated signs, we synchronize colors with your design when the sign is on
  • When the sign is off, there will be a slight color variation

Important Notice:

  • We do not issue refunds or accept returns based on misunderstandings arising from color, depth, or tone variations
  • We are not accountable for any disparities, whether actual or perceived, between the product's appearance on your screen and the final printed piece
  • Any such instances will be addressed on a case-by-case basis

Customer Acknowledgment

By purchasing from CRAZY NEON®, you acknowledge and agree that:

  • The variations and discolorations described above are not faults of the products and accept the potential of such occurrence
  • The determination of whether a product's failure or breakage is due to a manufacturing defect is within the sole discretion of CRAZY NEON® (Webcom Ventures LLC)
  • You will provide full and complete information regarding the circumstances of any failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by CRAZY NEON® as to the cause of the failure or breakage

Damage During Transit

Immediate Steps:
We recommend opening your parcel upon delivery and taking an unboxing video for future claims. If the package received is damaged, punctured, or bent from any side or corner, it is advisable to take clear pictures before opening the box.

Reporting Timeline:
Damage must be reported within 7 days of delivery of your sign to be eligible for a replacement. Damage or faults reported after this time period will follow our general returns and refunds policy.

Note: The delivery date is the courier delivery date, which can be found by following the prompts in your tracking .

Claim Requirements:
If you believe your item has been damaged in transit and you are within the 7-day claim period, please send an to  with all of the following:

  • A clear photo of the damage to the sign
  • An unboxing video
  • Clear photos of the box and any damage to the outer box (from multiple directions including all sides)
  • A clear photo of the shipping label on the box

Important: Failure to comply with this request and timeframe will void the seller's obligations.

Resolution for Transit Damage:

If the sign is declared to be faulty, lost, or damaged during shipping, CRAZY NEON® offers replacement at absolutely no cost. Any requests for a modified design or a change in the shipping address may incur extra charges based on the requirements of the customer.

Previous Warranty Terms

For warranty details applicable to orders placed on or before July 5, , access the previous version here: [access the previous version here].

Contact Us for Warranty Support

For warranty claims, replacement requests, or questions about coverage, please contact us:
:
We are committed to providing prompt assistance and fair resolution for all warranty-related inquiries.

Shipping Coverage & Geographic Service

At CRAZY NEON®, we ship our products to customers located in the United States and Canada. Please note that applicable taxes will be charged accordingly.

Grandview Product Page

Delivery Performance

More than 98% of our orders are delivered within 6-10 days from the date of order. We are committed to efficient manufacturing and fast delivery without compromising on quality.

Delivery Timeline Options

Express Shipping: 6-10 Business Days

  • Production & Dispatch Timeline:
  • Rush production orders: Manufactured and dispatched within 1-2 business days
    Standard production orders: Manufactured and dispatched within 3-5 business days
  • Transit Time: Approximately 5-7 business days (transit varies based on the size of your sign)
  • Total Delivery: 6-10 business days from the date of order

Shipping Preferences and Costs

Once you have reached the custom design tool, you will be able to indicate your preferences by selecting from the available options, and the applicable charges will be calculated accordingly.

Please Note: We may charge additional shipping fees for orders below a certain order value or in case of any unique requirement.

Delayed Delivery Clause

Important: Once the shipment process is initiated and the package is picked up as per the given time limit, any subsequent delay within the shipping process is beyond our control. In the occurrence of any such event, we cannot adhere to the given timeline. However, a Customer support expert will be appointed to provide thorough and undivided assistance.

Liability for Delays: In the scenario wherein our company fulfills its commitment to manufacture and dispatch the product within the prescribed timeframe, but delivery takes place after the selected timeframe due to unforeseen reasons, our liability is restricted to the refund of shipping charges exclusively.

Delivery Timeline Exceptions

The following situations may impact standard delivery timelines:

  • Large products: If the size of the product is more than 45 inches, there could be an increase in transit time by the shipping company
  • Complex designs: If your custom neon sign comprises over 30 characters, the production time will extend by an additional 2-3 days, consequently affecting the delivery timeline
  • Bulk orders: The above-mentioned timelines do not apply to bulk orders (more than 2 pieces), as additional production time is required
  • Seasonal delays: There might be slight delays during the holiday season or any contingent event
  • Unforeseen circumstances: Climatic disruptions may cause transit time increases by the shipping company
  • Lost or misplaced packages: If your order is misplaced, lost, or stolen, kindly do not depend on the above-stated timeline as further time is required to trace, locate, and deliver the sign to the desired location

Modifying Your Shipping Address

Before Shipment: Until the LED neon signs are shipped, you can request a change in the shipping address. Hence, it is advisable to check and closely examine the details of your order before requesting any alteration, as this may cause complications in the quick and safe delivery of the product. Depending on the new shipping address, you may also incur extra shipping fees.

After Shipment Label Generation: Once the shipping label is generated and your order has been picked up, our accountability to modify any such information will be restricted. If a customer deliberately requests a change (a delayed date for delivery or a change in a given location) after the shipment of the product, CRAZY NEON® bears no responsibility for any consequences that may occur.

Damaged Packages in Transit

Initial Steps: We recommend opening your parcel upon delivery and taking an unboxing video for damage claims. In the improbable event that your sign has been damaged in transit, we will ensure that a resolution is provided.

Damage Reporting Timeline: Damage must be reported within 7 days of delivery of your Neon sign to be eligible for a replacement. Damage or faults reported after this time period will follow our general returns and refunds policy.

Note: The delivery date is the courier delivery date, which can be found by following the prompts in your tracking .

Claim Requirements: If you believe your item has been damaged in transit and you are within the 7-day claim period, please send an to with all of the following:

  • A clear photo of the damage to the sign
    An unboxing video
  • Clear photos of the box and any damage to the outer box (from multiple directions including all sides)
  • A clear photo of the shipping label on the box
  • Failure to Comply: Failure to comply with this request and timeframe will void the seller's obligations.

Missing or Damaged Items Complaints

Documentation Required: To ensure a smoother and faster resolution of any missing or damaged item complaints, we require an unboxing video and pictures of the package received. These videos and pictures should clearly show the condition of the package as it is being opened, as well as a detailed view of the items received.

Before Opening: If the package received is damaged, punctured, or bent from any side or corner, it is advisable to take clear pictures/videos before opening the box.

Why This Matters: This step is crucial to protect both your interests as well as ours. It also helps us address these concerns with our shipping and insurance partners. In case of missing items, damaged products, or any discrepancies with your order, these photos and videos will serve as essential proof for any claims.

Lost, Stolen & Missing Signs/Package

Delivery Security: CRAZY NEON® takes all mandatory measures for secured delivery to our customers. Our delivery partner requires a signature on delivery.

Signature Requirement: Please be aware that if you choose to opt out of the signature on delivery requirement, CRAZY NEON® will take no responsibility for lost, missing, or stolen parcels that have been marked as 'delivered' by the shipping service. Hence, it is recommended to closely follow the delivery procedure and provide a valid signature.
Replacement for Lost Packages: If the order is lost while in transit, we will provide a free replacement for the same. In case the package is declared to be missing or damaged, CRAZY NEON® offers replacement at absolutely no cost.

Modified Design or Address Changes: Any requests for a modified design or a change in the shipping address may incur extra charges based on the requirements of the customer.

Reshipment Clause for Unreceived Packages

Failed Delivery Attempts: In the event that a customer is unavailable to accept the delivery of their order after two to three delivery attempts by our logistics partner, CRAZY NEON® reserves the right to arrange for the package to be returned to our warehouse facility.
Reshipment Responsibility: In such circumstances, the customer will be responsible for the reshipment charges incurred. This ensures the efficient management of our logistics operations and prevents unnecessary delays in processing and delivering orders to our customers.

Coordination with Logistics: We understand that unforeseen circumstances may arise, leading to difficulties in receiving deliveries. Therefore, we encourage customers to closely monitor the tracking information provided and coordinate with our logistics partner to ensure successful delivery on the initial attempt. You can also leave a note with any specific delivery instructions when placing your order.

Our Commitment: By implementing this clause, we aim to maintain the integrity of our shipping process while providing a transparent and fair policy for all parties involved.

In case of any queries or require further assistance regarding your delivery, please do not hesitate to contact our dedicated customer support team at or call us at (302) 600-.

Channel Letters | Order Online

Quality Stainless steel channel letters, lots of fonts, diy installation, free shipping, order online today, Lifetime Guarantee

Channel Letters & Numbers are  available with L.E.D.s. Channel lettering is fabricated from standard C304 alloy stainless steel or 316 marine grade upon request. Channel letter returns are available in Natural Satin/Brushed, Polished, Titanium and Painted finishes. The acrylic face insert colors are transparent and are available with LED's for lighting.

Durable and attractive fabricated stainless steel channel letters with illuminated acrylic faces make a dramatic statement and provide outstanding low-light visibility. Get the exact combination of daylight and nighttime colors you want with a broad selection of translucent acrylic in letter heights from 6” to 36”. The stainless steel return provides a sophisticated look and depth. UL Certified.

Authorized Gemini Sign Letter Supplier Since
Gemini Channel Letters come with a Lifetime Guarantee and are made in the USA. 

**1 yr on LED's

  • Upload your Image

Want to add a dramatic effect to your sign letters?
Opt for our channel letters!
With the advancements in technology, channel letters with LED lights have finally emerged. These have brought a revolution in the field of sign letters. Sign letters can now be easily lit using LEDs which createa dramatic effect. You can now eliminate your channel letters with neon lights to create an even bettervisual effect.Transform the look of your sign letters with our finest quality and durable channel letters.

Size
We offer channel letters in 6” to 36” in size.
Need a different size? Talk to our design experts about your needs and they will tell you what are the
possibilities with custom channel letters.

Colors and Style
Our channel letters are available in different colors and styles. You can choose any you want.

Finishes
Channel letters from Buy Sign Letters are available in the following finishes:

  • Polished
  • Natural satin
  • Natural brushed
  • Painted
  • Titanium

Why Choose Our Channel Letters?
Our channel letters are made using standard C304 stainless steel alloy. You can also opt for a 316 marine
grade. These letters are attractive and durable. They have acrylic faces which help them stay

illuminated. It also creates excellent low-light visibility and a dramatic statement. Our channel letters are
UL certified.
If ordered, our Channel Letters come with LED lights installed in each letter. This makes installation
hassle-free. You can also get transformers to light up the letters at an additional price. Our LEDs come
with a 4-year warranty from GE.
All our products are made keeping in mind the highest standards of quality. This makes our products
durable. Our channel letters also have an elegant and sophisticated look. They offer more depth as
compared to other sign letters.

Affordable Channel Letters
Looking for affordable signs letters?
Best quality sign letters don’t have to be very expensive. Our aim is to provide the finest quality channel
letters and other sign letters to our customers at the best rates. We take pride in being one of the most
affordable sign letter sellers.
You don’t have to worry about the quality at all. Just because we offer low prices doesn’t mean that our
channel letters and other products are not of the highest standards. We ensure the longevity of our
products by using the best quality materials. Thus, our products are the best ones you will find in the
market at the most affordable rates.

DIY Signs
Can’t find what you are looking for?
Want to create custom channel letters?
At Buy Sign Letters, we offer our clients the liberty to design their own letters. Just talk to our design
team and tell them what you have in mind. We will discuss all the specifications with you and together
we can come up with exactly what you are looking for. Making custom channel letters was never this
easy. Let your creative juices flow and we will do all we can to give you a product that you will love for
years.

Easy Online Ordering
Order your channel letters from Buy Sign Letters. We have an easy online ordering system:

  • Select a font
  • Select a size
  • Select your preferred installation method
  • Select your desired thickness
  • Select your desired finish
  • Place an order

Why Choose Us?

The company is the world’s best custom channel letter signs supplier. We are your one-stop shop for all needs. Our staff are highly-specialized and will help you find the product you need.

  • Free shipping on orders over $100.
  • Easy online ordering
  • Lifetime guarantee on all products
  • Premium quality sign letters