I work with Bill McAuliffe and a lot of times we are buying switches but often we have off the wall or weird equipment that we have to find and Bill often times goes above and beyond. He may not always be able to get us the best price, but we definitely come back for the Service and effort.
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Found PICS Telecom during a online search for secondary market equipment. Had a conversation with Bill and he helped me find the equipment I was looking for and gave me a great price! I have completed 2 other transactions with him since then. This is a wonderful company to work with, Thanks Bill for all of your help, you have been awesome to work with and I look forward to working with you on future equipment needs.
Thanks
Bill is always very helpful on getting the equipment we need. He is fast in response time and always competitive pricing. If there is any issues with the equipment after receiving it he has replaced it with no questions. In short a good person / company to deal with.
I appreciate the quick response and shipping. I try to check with you any chance I get when I need to purchase Ciena gear. You have great pricing and I have not received a defective unit yet so I know that I will get a quality part when I purchase thru you.
You and your company did an excellent job with the Nortel C core repair and purchase. We did test both units upon receiving them, and they tested as advertised…If ever the occasion comes up with a neighboring telco in need of your services I will not hesitate to recommend you and your company.
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PICS TELECOM has always been there to help! When I reach out to Bill, he is usually able to get me what I need or help point me in the right direction. They have done an outstanding job on repairs of some equipment and provided me with options to buy other gear. Bill even helped me go to bat against UPS when they DESTROYED a $10,000.00 Fujitsu card in shipment. He certainly did not have to intervene and help with that claim but he was 100% there to help. Great guy and a great company!!
We had a bit of unexpected excess capital to spend and were nearing year end.
On short notice Bill and the PICS Telecom team delivered on a couple new servers we had planned for the following year– receiving it before the end of the year warehouse inventory shutdown.
Great communication, responsiveness, and get it done attitude equaled a big win for us. We were able to start configuration and installation of the new servers starting right after the new year and got that all in and ready well ahead of schedule.
Thanks
I have worked with Bill and his team for over 10 years as a manager at several different telecom companies. Everywhere I go, I make sure that PICs Telecom and Bill, specifically, is added to our preferred vendor list. They are responsive, timely, and professional. If they do not have the units in stock, they track them down. If we have issues with defective equipment, they resolve the issue quickly and without drama. I will continue to use PICs Telecom as a preferred vendor as long as I am active in the industry. Great company to work with.
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